FAQ

We look forward to seeing you at Greenfields between 3pm and 10pm.

Check-out time for the tent is 10:00 AM, but you can still enjoy the site and all its amenities throughout the day.

Reception is open continuously from 9am to 9pm.

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Your reservation can be easily modified by email or phone. Our reception will be happy to respond to your needs in order to provide an ideal solution to your request. 

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In the Greenfields restaurant and terrace, we ask you to dress respectfully. Sunbathing and swimming areas are provided. 

Yes, we offer halal dishes at our Greenfields restaurant. Discover the menu. 

Yes! We look forward to welcoming you to the Greenfields restaurant.

Night-time noise is not allowed: between 00:00 and 7:00, the glamping site must be quiet.

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Waterproof conditions

We understand that it's pleasant to enjoy our facilities in the sunshine, so Greenfields reserves the right in the event of an "orange" or "red"¨* weather alert, bad weather, strong winds or storms in Durbuy, to postpone your stay without charge (within the current 12 months). If postponement is not possible, the full amount of your stay will be refunded. No other compensation may be claimed.

* Alerts issued by the Royal Belgian Meteorological Institute are communicated up to 24 hours before the onset of weather phenomena. You can find all the information on this subject at: https://www.meteo.be/fr/meteo/avertissements/explications-avertissements

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We look forward to seeing you at Greenfields between 3pm and 10pm.

Check-out time for the tent is 10:00 AM, but you can still enjoy the site and all its amenities throughout the day.

Reception is open continuously from 9am to 9pm.

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Standard cancellation policy

We understand that your plans can change, which is why we've put in place flexible, waterproof cancellation conditions to give you maximum peace of mind.

• - You can cancel your reservation free of charge up to 14 days before the scheduled arrival date. No fee will be charged.

• - If you cancel between 14 and 2 days before the date of your stay, you will receive a voucher for the full value of your stay. This voucher is valid for 1 year.

• - Cancellations made less than 48 hours before the scheduled arrival date will be subject to a charge of 100% of the total amount of the stay booked. In the event of a no-show, the full amount of the stay booked will also be charged.
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Group cancellation policy (from 5 tents)

We understand that your plans can change, which is why we've put in place flexible, waterproof cancellation conditions to give you maximum peace of mind.

• - You can cancel your reservation free of charge up to 30 days before the scheduled arrival date. No fee will be charged.

• - In the event of cancellation between 30 and 14 days before the date of your stay, you will receive a voucher for the full value of your stay. This voucher is valid for 1 year.

• - Cancellations made less than 14 days before the scheduled arrival date will be subject to a charge of 100% of the total amount of the stay booked. In the event of a no-show, the full amount of the stay booked will also be charged.

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Waterproof conditions

We understand that it's pleasant to enjoy our facilities in the sunshine, so Greenfields reserves the right in the event of an "orange" or "red"¨* weather alert, bad weather, strong winds or storms in Durbuy, to postpone your stay without charge (within the current 12 months). If postponement is not possible, the full amount of your stay will be refunded. No other compensation may be claimed.

* Alerts issued by the Royal Belgian Meteorological Institute are communicated up to 24 hours before the onset of weather phenomena. You can find all the information on this subject at: https://www.meteo.be/fr/meteo/avertissements/explications-avertissements

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Of course! We are a resort that welcomes the whole family, from the little ones to the grown-ups! 

There's plenty to do for the little ones at Adventure Valley Park, just 100m from Greenfields. 

No, we do not offer this service

Yes, you can easily reserve a bike for yourself and your friends at Adventure Valley Durbuy.

You can choose between electric bikes or mountain bikes to explore our beautiful region. Info & booking: https: //booking.adventure-valley.be/

There is no shuttle service available.

Durbuy is 800m from Greenfields. We offer a range of paths and routes to get there. 

Adventure Valley Park is just 100m from Greenfields. It's within easy walking distance.

Yes, a free parking lot is available during your stay. It is protected by a barrier, but you remain responsible for your vehicle, and Greenfields accepts no liability.